If your cancellation meets one of the conditions below, you will receive a Pandemic Cancellation Refund or rebooking.
Cancellation - National Emergency
This has been a trying time for the world and our economy. We know that every dollar counts, especially when faced with uncertainty. Rest assured, you will receive a quick, no-hassle refund when service is canceled due to a national emergency or pandemic. The cancellation must meet one of the conditions defined by our Orange Moon Pandemic Cancellation. The refund will be processed as below.
Doing our part to keep student travelers healthy and safe.
Recognize personal risk factors. According to U.S. Centers for Disease Control and Prevention (CDC), certain people, including older adults and those with underlying conditions such as heart or lung disease or diabetes, are at higher risk for developing more serious complications from COVID-19.
Personal Protective Equipment (PPE) for Night Monitors
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