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Orange Moon Student Safety Services

Signed in as:

filler@godaddy.com

  • Home
  • Customer Portal
    • Night Chaperone Services
    • Register
    • Customer Service
  • Worker Portal
    • Work with Us
    • Apply
    • Support Hub
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Support Hub — Worker Resources

Welcome to the Orange Moon Support Hub — your one-stop guide for everything from applying to getting paid.
Browse the topics below to learn how to join, prepare for, and succeed in your role as a Night Monitor. 

Re-Hire & Application

About Orange Moon

Need Help Completing Your Application

Need Help Completing Your Application

Discover who we are, what we do, and how Orange Moon supports safe and memorable student-travel experiences across the U.S. and Canada.

Need Help Completing Your Application

Need Help Completing Your Application

Need Help Completing Your Application

Step-by-step guidance for submitting your online application and understanding what happens after you apply.

Onboarding & Orientation

Welcome & Orientation

Onboarding and Training

Onboarding and Training

Your quick-start guide to expectations, health & safety, cancellations, and communication standards.

Onboarding and Training

Onboarding and Training

Onboarding and Training

Learn what’s included in onboarding, from background checks to system access and training completion.

Active Work & Assignments

Getting Assignments

Before Your Assignment

Before Your Assignment

Understand how to claim, accept, and manage your assignments through your Orange Moon account or mobile app.

Before Your Assignment

Before Your Assignment

Before Your Assignment

Tips for preparing, checking in, and communicating effectively before each shift begins.

During Your Assignment

During Your Assignment

During Your Assignment

Guidance for professionalism on duty — how to handle issues, extensions, or early dismissals.

After Your Assignment

During Your Assignment

During Your Assignment

See how to finalize reports, track payments, and know what to expect after completing your work. 

Performance & Policies

Point Policy

Professional Standards & Ethics

Professional Standards & Ethics

Review how performance points are assigned and removed, plus learn about earning Good Points & Recognition for exceptional work. 

Professional Standards & Ethics

Professional Standards & Ethics

Professional Standards & Ethics

Our code of conduct: respect, reliability, and integrity. Learn the principles that shape how we represent Orange Moon. 

General Help & Other Topics

Other FAQs

Find answers to additional questions about payments, referrals, and ongoing support.

Got Questions, Need Support

Reach us at  667-335-1058 or support@orangemoonsss.com

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