Onboarding and Training

As soon as you join our team in, we'll be with you through every step that you need to complete in order to finish your onboarding. Onboarding includes:

1. Reviewing legal consents
2. Completing a background check
3. Filling out a 1099 and new hire paperwork
4. Completing chaperone training

Please add  newhire@orangemoonsss.com, and no-reply@orangemoonsss.com to your contacts so that you don't miss our communications and work requests.

We conduct background checks to ensure the safety and security of our workers, student groups, and customers. We evaluate every result with a fair, reasonable, and equitable process when it comes to determining how a criminal record impacts our final decision to hire you to work for Orange Moon. 

This check is required and will require you to make a payment of $26.05. 

We provide every candidate access to their report through our third-party partner, ClearChecks.

85% of applicants get their background check results within 24 hours, but it could take up to 5 days to process. In rare instances, some jurisdictions could take a bit longer.

If you have a past charge on your record, it can take up to 2-6 weeks for your report to be finished.

If the report does not show anything that our company is concerned with, your account will move forward to the rest of onboarding.

If the report shows a past conviction that gives us reason to be concerned, we may reach out to ask for additional information. If we determine a conviction may prevent you from moving forward in our process, you will receive an email with the subject "Pre-Adverse event notice" that will list the convictions that are relevant to your position with Orange Moon.. 

If you fail to respond within 7 days of the "Pre-Adverse event notice," we will make our hiring determination based on the information currently available to us. 

Yes, send an email to support@clearchecks.com with your name, a copy of a government issued photo id (such as a driver’s license) and a listing of the information you want to dispute. 

Please note: Only you (the applicant) can open a dispute on your report. Orange Moon cannot initiate this process on your behalf. 

Once you've passed your background check, you will be sent an invitation through email to join our Microsoft Application so that you can access our Teams group. The email will come from  invites@microsoft.com with the subject "Orange Moon invited you to access applications within their organization." 

After you complete your training, you will be sent your invitation to create your Orange Moon Account password. If you didn't receive it check your SPAM folder. 

The email will come from no-reply@orangemoonsss.com with the subject "OMSSS Password Creation."

After you work an assignment, you are securely paid with direct deposit at the completion of every assignment. You will be asked to enter your banking or debit card details. 

• Banking will arrive 24 hours after the payment is processed.
• Debit will arrive instantly, but can take up to 2 hours after the payment is processed.

Important: Add your payment details through your Orange Moon account on the "Payments" tab.

If asked to work last minute assignments, monitors are paid at a higher rate per hour to compensate for the inconvenience. This is called Code-Red pay. 

Important: We must receive your report to process payment.