Onboarding & Training

We conduct background checks to ensure the safety and security of our workers, student groups, and customers. We assess each result fairly to determine its impact on your employment with Orange Moon.

This check is mandatory and requires a payment of $26.05. We provide access to your report through our partner, ClearChecks.

All Orange Moon monitors must be fit to perform their duties safely. During onboarding, you’ll confirm that you are free from contagious illness, able to work late-night hours, and conduct floor patrols without medical restrictions.
If you develop a condition that could affect your ability to safely complete assignments, notify support@orangemoonsss.com for guidance before accepting further work. 

Most applicants receive results within 24 hours, but processing may take up to 5 days. In rare cases, certain jurisdictions may take longer (2-6 weeks for past charges). 

If the report shows no concerns, your onboarding continues. If there are relevant convictions, we may request additional information. Failure to respond to a "Pre-Adverse Event Notice" within 7 days may affect your hiring decision. 

Yes, email  support@clearchecks.com with your name, a copy of a government issued photo id (such as a driver’s license) and  details of what you wish to dispute. Only you can initiate this process. 

After passing your background check, you'll receive an email invitation from  invites@microsoft.com  to join our Microsoft Application for access to our Teams group.